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Download Software and Support Overview by Shop The Web

by Shop The Web

Questions about How Downloading Software Works

1.Are all download software titles Full Version and registered?

Yes, all software titles can be used as either an upgrade or full version. They are already registered and activated under MDofPC, some titles can be registered to end users.

2.Is download software the same as a retail boxed version?

Yes and no, most of our software titles are the complete retail version, but a select very few have been cut down to size for downloading purposes. If you want the full version please buy the boxed version or from a retail store near you.

3.How will my download software be delivered to me?

Most of our download software is available for immediate download and serial will be provided separately if required. The software titles that we do not have for immediate download will be sent via email within a few hours, this may be due to being updated by manufacturer or third party provider.

4.Why are your prices so inexpensive?

We are able to offer low prices because we purchase large quantities in volume and pass the savings on to our customers. Also downloadable software does not require manuals,media or shipping. We do offer quantity discounts for 5+ and 10+ purchases.

5.How long until I receive my download software?

Most orders are processed within a few hours, if there is a delay you will be notified. You should of received two confirmation emails upon purchase, the first email is from our onlinestore verifying your order. The second email is from our credit card processing to verify the amount.

6.I ordered my software but have not received any emails?

If you have placed an order and have not received any emails this may be due to your email address format, characters such as; ()-_{}+=*~`" might prevent emails from being processed. If this has happend to you please email:mdofpc@gmail.com or contact us via live support. If we are not available please leave a message or email for quick response.

7.I am not sure if I qualify for the Terms & Conditions?

Our terms and conditions are recommended guidelines that are used to be in compliance with licensing agreements. If you are in doubt if you qualify for the terms and conditions please email: webmaster@mdofpc.com or call 412-250-7965

8.How do I qualify for Academic Software?

In order to qualify for an Academic Software title you must provide us documentation showing that you meet the academic download requirements. This can be a school id, faculty id, school transcript, or any other documentation that shows that you meet the academic qualifications. Please send this information along with your order number to webmaster@mdofpc.com or fax it to 412-568-0010.

9.Does your site offer support if I purchase software?

Yes, we offer unlimited product support for up to 1 year of purchase and electronic pdf books for some titles. We also offer free upgrades for some of our download software titles as they become available by manufacturer.

10.Do you offer discounts for large orders?

Most of our prices are so low we cannot offer a discount but there are a few titles that we can make an exception for. Please contact us at webmaster@mdofpc.com or call 412-250-7965 for further details.

11.I noticed you do not have the latest version of my software?

We try to keep up with our software titles, sometimes we fall behind. If you notice something is not up to date let us know and we will have it updated within a few days.

12.I started downloading my software and the estimated time to download is several hours?

Our downloads are delivered using OC3 optical transmissions capable of up to 150mbs, however download times may vary because of:
1.Your connection to the internet typically cable/dsl connections is very fast, but a dialup or 56k will be incredibly slower.
2.If you are downloading during peak hours 10am -5pm, normally this is not a factor as the server is quite powerfull.

13.Can I get a refund for my software I purchased?

Because the software is downloadable the only way we can give you a refund is if you have proof of purchase for the same product from another retail, reseller or distributor.

14. Who provides the download software?

Download Software is not hosted at manufacturer or third parties. MDofPC only provides technical support for the software.

This article was published on Sunday 05 December, 2004.

Article Rating:

Votes: 1

Jeremy Acey wrote on March 25, 2008:

I highly recommend you this store This is just a quick tip for the online shoppers. I highly recommend you this online store. You can find just about anything and it is easy to browse through the products. I think that the design doesn’t play a big role in providing good deals and good support. All the fancy design websites aren’t always the best. So when you shop, take a good look at the offering and security. I highly recommend you www.mdofpc.com

Max Cane wrote on March 24, 2008:

Affordable prices For all of you looking for computer accessories, I think that my experience can help you. I have been browsing online for an online shop to find such accessories. And I have come up with MDofPC. Their prices are very affordable and in my opinion very reasonable. Since I depend on the price, a lot, I think that this is just the website for all you low price lookers. The offering is ok, I think that the basic and most popular accessories are available and it is enough for me.

kaeith krammer wrote on March 23, 2008:

Trustworthy experience I am usually skeptical when buying online because of the fraud and everything but this time I had a secure website from where I purchased something. I think that in future I will trust more the e-commerce websites, especially MDofPC.

casey sweety wrote on March 16, 2008:

It was easy for me to find the desired lap top on their offerings since i am really depended on the price so the division of the products by prices is the best feature. also i had no problems during the payment and shipment of the lap top. good work guys.

Cheyene hall wrote on January 26, 2008:

Wow! My computer is now protected thanks to MDofPC! They have great prices for their software! Very easy to buy and download! I don’t have any more annoying pop ups, spam or Trojans!

Cheyene hall wrote on January 26, 2008:

Wonderful customer service. I didn’t know what I was doing and they helped me through it easily. Software works great! Prices are MORE than reasonable! Thanks!

Victor Colamonico wrote on February 25, 2006:

I downloaded my program, followed the unloading and burn instructions and everything worked great! There is no beating the price and I got my product instantly.

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